neilbrink Posted February 25, 2012 Report Share Posted February 25, 2012 Is there anyone else having trouble with the program not asking to release the state efiles from "Hold" after they have been accepted by the Federal? This seems to occur frequently but at random times for me. Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted February 25, 2012 Report Share Posted February 25, 2012 Is there anyone else having trouble with the program not asking to release the state efiles from "Hold" after they have been accepted by the Federal? This seems to occur frequently but at random times for me. At the firm where I work, I am the person who takes care of the e-filing. We average 30+ a day. Only about 10% of them release automatically. It is a real time consumer with the number we process. At my personal practice, I don't e-file nearly as many, but the same results. I cannot find a pattern at all. I put the word out to tech support, but I think sending in any problems is a waste of good electrons. Quote Link to comment Share on other sites More sharing options...
ILLMAS Posted February 25, 2012 Report Share Posted February 25, 2012 I believe if recreate/transmit them again they should go through, worked for me. Quote Link to comment Share on other sites More sharing options...
Ray in Ohio Posted February 25, 2012 Report Share Posted February 25, 2012 I've got the same problem. Very occasionally they are released automatically. Most of the time not. What a pain! 1 Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted February 25, 2012 Report Share Posted February 25, 2012 I believe if recreate/transmit them again they should go through, worked for me. You don't have to recreate, but you have to release them manually. Going through the long list to see which feds are accepted is a big pain!! Quote Link to comment Share on other sites More sharing options...
Randall Posted February 25, 2012 Report Share Posted February 25, 2012 Same here. Some do, some don't. Most don't. MAS, why would you recreate, instead of just releasing from the efile manager? Seems recreating is more time. Quote Link to comment Share on other sites More sharing options...
ILLMAS Posted February 25, 2012 Report Share Posted February 25, 2012 I only had a couple so it was not a problem. Quote Link to comment Share on other sites More sharing options...
B. Jani Posted February 25, 2012 Report Share Posted February 25, 2012 under the preference, EFile manager tab, mark State Efile Hold as ASK. This should fix it. I never had problem. My state return are on hold and when Federal is accepted, it always ask me to release. Quote Link to comment Share on other sites More sharing options...
neilbrink Posted February 25, 2012 Author Report Share Posted February 25, 2012 I have always had the preference marked to "Ask". In all the years I have used ATX, this is the first time I have had the problem. Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted February 25, 2012 Report Share Posted February 25, 2012 Well, given the many changes in the code and in the IRS processing, due to identity fraud issues etc, I guess this is one bug they just have not had time to fix yet. Keep sending requests to help desk, and I am sure they will get it fixed pretty soon. It is still Feb, after all. 1 Quote Link to comment Share on other sites More sharing options...
SCL Posted February 26, 2012 Report Share Posted February 26, 2012 i have my hold and release state efile preference set to "always". yes, a bit earlier, i had to manually release some states (to get a created status). my most recent states automatically released to created...after fed was accepted. Quote Link to comment Share on other sites More sharing options...
joanmcq Posted February 26, 2012 Report Share Posted February 26, 2012 I have mine set to ask to hold, and ask to release, and have had no problems whatsoever. Quote Link to comment Share on other sites More sharing options...
JRS Posted February 26, 2012 Report Share Posted February 26, 2012 I have mine set to ask to hold, and ask to release, and have had no problems whatsoever. Same here, never had a problem. Quote Link to comment Share on other sites More sharing options...
Randall Posted February 27, 2012 Report Share Posted February 27, 2012 Same here. But I do have the problem. Strange. Quote Link to comment Share on other sites More sharing options...
Pacun Posted February 28, 2012 Report Share Posted February 28, 2012 I have the problem and it is random. Quote Link to comment Share on other sites More sharing options...
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