Dear client,
I warned you when you came to me with your foreclosure through Bank of America that they were notorious for getting issues wrong. Since you cash-out refi'd, there should be a 1099-C in addition to the 1099-A they issued, which appears to have an incorrect FMV on it, especially since I looked online and it showed the property was sold for far less than the FMV they reported. No, I do not know of any way to force BofA to give you correct info or not drop your calls. Please do not rant on the phone to me regarding BofA. Outside of calling the state attorney general's office, I can't help you get the form, but I really do need to know if one was issued. Yes, I agree being told one was mailed to you on 2/28, and later being told one was not issued, and having other BofA employees confuse the form with a 1098 is frustrating. But don't rant to me. I already have an ulcer, and had to take an evening off due to a flare-up after your call.