After using ATX for many years, I switched to Drake mid-season during the 2012 filing season debacle. Support is excellent (if not quite as good as it was before Phil Drake retired). Not quite as intuitive but the search box works really well. No bunny-hop endless circles as I ran into in ATX on too many occasions. If you switch, you get (or at least always used to get; ask about current terms) the current-season software free to roll over returns, or re-create them (to learn how the s/w works), plus prior-year programs free. I don't use Portals but use Verifyle instead. Gruntworx - that was once standalone but got bought by Drake and integrated with it years ago - is something I now consider essential but rarely use more than the non-verified (i.e., automated) bookmarked/indexed pdf creator. It makes methodical entries far easier, but the best use is looking for substantiating documents for the tax agency "send us proof of withholding" type letters. Boom, found in an instant, instead of endless searches through vaguely-named pdf's. It also has The Tax Book as an integrated add-in but I prefer the standalone version.
Pricing has been remarkably stable. This year there is a price break for single-user offices (like mine) which I like.
TL;DR version: jumping in the deep end worked and while it's not perfect I would not go back to ATX.