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Catherine

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Everything posted by Catherine

  1. I'll add my prayers and good wishes as well. Catherine
  2. I always go to the Practitioner Priority Service first; 866-860-4259
  3. Hope you have a VERY :bday:
  4. Hope you have a VERY :bday:
  5. Hope you have a VERY :bday:
  6. Thank you for the information! From the outside, at least, it looks like you could not possibly have stepped on sensitive toes with what you posted, as there was nothing that we could not have guessed on our own. The most promising bit was the interest in customer relations. Now, if they can translate that from interest in sales to interest in actual _service_, that will be even better! Keep reminding them that the first sale is easy -- but they lose _all_ future sales to that person/firm with poor _service_. All they gain is ill-will that is widely shared with others. Catherine
  7. The ones that really drive me nuts are where you have a couple dozen checks deposited in several transactions -- but NO record of which checks went into which deposits, and you have to try iterations until you stumble across the correct one. That's a version of the "knapsack" problem that has (so far) defied all attempts to create an algorithm to solve it. Those clients either learn better practices or they don't stay clients for long. Although sometimes they backslide, -temporarily! Glad you got your answer, Deb!
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