Dear Client (who never showed up last week as announced):
First, I wish to thank you most sincerely for not showing up (without notice or warning) last week - after announcing the prior day that I should expect you (not asking, announcing). At this time of the tax season, ANY extra time to work on returns is truly appreciated.
I noticed this morning that you sent me an email at 1AM informing me that you would be dropping off papers today at 3PM; would I be here? Well, the answer unfortunately is "no" (my daughter has an afternoon activity and I will be a taxi driver at that time), but you can surely put those documents through the mail slot, and they will be here, safe and secure, until I get back later on. I promise not to step all over them when I return.
In answer to your question of will I be able to file your returns by 4/15, the answer again is "no". It's good that you noted that an extension was OK, as I filed one for you last week. And at the moment I do not recall why your tax preparation bill last year was $383, or if this year's bill will be about the same - but be certain that I will be looking into this issue as the most important one of my day.