Julie, Tom, and Gail --
Thank you all for the great laugh I had reading your replies!
Julie -- I have gone by my full name since I graduated from college. When you're only 5 feet tall and look like you're twelve (at age 21), you need all the "grown-up-ness" you can get your hands on. I used to substitute teach (an alternative to accounting during engineering lay-offs), and at 26, teaching in a middle school, I got asked for my hall pass by one of the other teachers!
Tom -- loved your comment.
Gail -- if one of my clients ever manages to move me to violence, I'll use my bare hands! But that's extremely unlikely, as I can vent here, hike their bill, and then wave a final goodbye with a big smile on my face. By and large, I have wonderful clients. And every year I fire one or two who aren't as wonderful as the others.