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Catherine

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Everything posted by Catherine

  1. I always go to the Practitioner Priority Service first; 866-860-4259
  2. Hope you have a VERY :bday:
  3. Hope you have a VERY :bday:
  4. Hope you have a VERY :bday:
  5. Thank you for the information! From the outside, at least, it looks like you could not possibly have stepped on sensitive toes with what you posted, as there was nothing that we could not have guessed on our own. The most promising bit was the interest in customer relations. Now, if they can translate that from interest in sales to interest in actual _service_, that will be even better! Keep reminding them that the first sale is easy -- but they lose _all_ future sales to that person/firm with poor _service_. All they gain is ill-will that is widely shared with others. Catherine
  6. The ones that really drive me nuts are where you have a couple dozen checks deposited in several transactions -- but NO record of which checks went into which deposits, and you have to try iterations until you stumble across the correct one. That's a version of the "knapsack" problem that has (so far) defied all attempts to create an algorithm to solve it. Those clients either learn better practices or they don't stay clients for long. Although sometimes they backslide, -temporarily! Glad you got your answer, Deb!
  7. I don't see why not. The license you'll have to get will allow you to continue in your present occupation, not set you up in a new field. The cost of the side-trip to the Hoover Dam, and your gambling costs, will not be deductible. But you should _definitely_ see the dam; it's pretty astounding (and would never get past the environmental impact statements today).
  8. Have a GREAT trip!! We'll be waiting to hear all about it once you return.
  9. Sounds like mal ware. You can get (shareware, free online) Malwarebytes' anti-malware at malwarebytes.org and run it. That should catch what's going on. McAfee doesn't catch everything.
  10. Even if I'm "just" going to print to pdf, I want the forms I want, and not the default set. The forms I want include items ATX does NOT include in the default, and leaves out others ATX DOES include. So for every return, I am checking and unchecking stupid little boxes and it drives me nuts - especially when they all re-arrange themselves, as they are wont to do. I print _only_ to pdf for my records, but my clients want paper copies. Nor am I going to go over a return with them on my monitor; while I love most of my clients I wouldn't want them sitting on my lap at the computer!
  11. I agree! The Print Manager is the most time-consuming, aggravating bit of crap programming in an otherwise fabulous program. I lose MORE time checking and unchecking those stupid little boxes -- I want the same thing, time and again, but cannot make my own default print set. I've seriously considered switching to Drake -just- to get my own default print set. Catherine
  12. Wow; quite a story of adventure -- my sympathies that you have had to go through all this. I hope this is the END of your trials, and that from now on you can "just" recover, and enjoy the grandchildren! The clients will show up with their stuff at the most inconvenient time, and then badger you to see if you're done yet. It's good to have stuff in this world that you can count on. Catherine
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