Chrisbry

I had an email answer AND a phone call to my questions -- all within 30 minutes. Granted they are trying to woo me over. I wonder if their customer service would be so sparkling with an influx of thousands of ATX clients going thru the conversion? I really like ATX software. Hmmm.....wonder if CCH wants to sell it about now? :lol:

J.Bob -- ATX reports it's a known problem and they are working on it. It's just a matter of waiting for your banana to return.

Quite alright Booger -- after the Monday I have had, I needed a good laugh!

"The error has been reported and it's a matter of waiting for the acceptance." The returns have NOT been rejected. Okay.

I'm on hold with Support for whatever it's worth. We'll see what "explanation" I am given. I'm going to go out on a limb here....... I transmitted last Thursday when they first became available. They didn't send them until this morning. I'm going to guess that the Version number is wrong. I just updated again and I'm going to retransmit.

I just had all my 941's I efiled last week rejected. EFC 12 ATX EFC Reject Federal E-File is already accepted or pending Acknowledgement Anyone else get any acceptances or rejects yet?

The Farmers are starting to receive their Form CCC-1099G for Government Payments. Since the land is jointly owned by husband and wife, USDA reports 1/2 of the payments in Wife's SS# and 1/2 in husband's SS # even though the farm operations are 100% husband's (Sch F). Would you report the CCC amounts for wife on her own Sch F and nominee them to husband? Or put them all on Sch F for husband. The monies are direct deposited into the Farm account (which wife has NO access to--long story) and then applied against their farm operating note. Just curious as to how other's are handling this on their Farm returns.

I get anywhere between 5-10 credits a year online with the IRS and their National Phone Forums. Depends on what the topics are. These are 1 hour phone forums that you listen to in your office. Topics vary and the IRS is always wanting suggestions for Topics. I just suggested Self-Correction Program for Retirement Plans. These are FREE CPE's BTW. Go to: www.irs.gov and search for Phone Forums.

I have a Package pickup slip from USPS from Saturday (no I don't work Saturdays). I'm sure that is what it is for. I'm not expecting anything else.

I've been hearing that for 2 weeks now. Sales isn't much more help than Customer Service! My big mistake was thinking I could 'count' on CCH to deliver and I didn't order TheTaxBook this year to save a few bucks. How stupid of me! :huh:

Did anyone else get told by Customer Service (that's an oxymoron) that the e-file status of 1099's would NOT be included in the E-file update portion of MyAtx? And further more there were no plans to make them available to check except thru the program. Just curious if that was just another "tell them something to make them go away" statement or if it was the truth.

I used to work for a company that used UltraTax. They will nickel and dime you for every little thing -- unless it has changed in the last 5 years. I am still in contact with a former co-worker and they had a BIG problem with rolling forward their last years data for tax returns. Last I knew for UT to get unlimited returns (1040, 1120, 1065, 1041, etc), unlimited efiling, Client Write-Up, Practice Management, Depreciation Solution -- the renewal (not initial purchase) was probably close to $6K. That was 5 years ago. No thanks but I wish you luck! It's great software (but their customer service stinks too unless you can get them to put you thru to advanced Tech Support).

I knew it! The mass transmission of all those 1099's and 940/941's that ATX stockpiled to transmit -- crashed & burned their system.

Well, I checked out TRX -- not sure they have 941/940/W-2/1099 e-filing. At least I didn't see anything on their website. OLTPro is defintely out -- that's only 1040. Or at least I didn't see any pricing for the business returns or for the payroll forms. I really have nothing against ATX software {in fact I love it!} -- it's their "We don't give a darn" {or should that be we don't know a darn thing} Customer Service. I'm still going to be evaluating softwares over the summer months.

You need to update your EFIN with the IRS as a reporting agent and then they will send you a letter with a 5 digit pin to use for 940/941 e-files. You also need to complete Form 8655 (Reporting Agent Authorization) for each of your clients, have them sign it and then fax to the IRS. This RAA remains in effect until you or your client revoke it. Once set up, it really does work out great! Hope the above helps!

Not what I was told last year OR this year TaxBilly. I did try that last year (efile 4th quarter 2006 in the 2005 program) and it wouldn't allow me. Of course, it took 2 weeks for Support to TELL me that. {Edited to correct years!}

Thanks for the info Scott -- looks uncomplicated enough. I'm making a list of software recommendations and will be taking a serious look this summer. Maybe that's how I'll spend my "rebate"! :lol:

Oh and then for the remaining quarters, you need to make a NEW 941 file. I usually just make a copy of the 941 file, relabel it (ie 941 1Q) change the dates, data and then efile. It worked just fine last year doing it that way.

Christy, you have to create separate files for each client --one for 940 and one for 941. Then you should be able to create an efile for each form. I had no problems -- it was just time consuming to go back into each Form and create the efile.

Just found the board today George. I'll keep reading -- thanks!

THanks Bonnie for troubleshooting that problem before I got there! LOL I'll be transmitting my first e-file (Fed/NE) tomorrow. My son is always my guinea pig {poor kid}

http://www.atxcommunity.com/index.php?showtopic=1046 I posted here. It is available now. I just finished efiling all of mine.

Tom, are you sure you are using the same software that the rest of us are? If so, let me guess that you aren't e-filing your client's payroll and information forms. Let me take a guess that you are one of those preparers that puts off filing your clients Forms 1120, 1065, and 1041 until just before they are due? Or perhaps you don't even do that many of them! I've got two corporates, a partnership and a trust return ready to file and I don't even have all the forms I need to finish them. Let me also take a wild guess that you are one of the lucky ones that got your 1040 Express Answers book because it was sent by something other than Pony Express. Well, BULLY for you. But I really resent you suggesting that we quit complaining or get other software. When I pay for a product (or service) I expect to get what I pay for. How silly of me to expect SOMETHING for my $1300!!! I've used ATX/Saber for more than 10 years. I've always been pleased with them (or I wouldn't have stayed with them). But yes, their Customer Service STINKS this year. I have 6 (SIX) Incident numbers trying to get a yes or no answer on the 940/941 EF Info status {which just now became available today}. Most problems I can usually solve myself but when I get in contact with Customer Service, I don't want someone that has had ZERO training on the software {yep, I hear the pages of the manuals flipping in the background as they try to figure out which question to ask next}. I also don't want to hear false promises either.

Donna, you aren't alone in the waiting area. I hope that the mass transmission by ATX of 1099's, 941's and 940's doesn't crash the system!