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I don't think I would join a suit - unless they pulled the plug on the product and left us hanging. Then I might. Otherwise, I am going to stick it out and just keep ranting about it. When it comes down to it, I would be really excited for the new version if the damn thing worked. I see lots of potential for making it better than the old product was. But it needs to work. I will probably re-up next year if they still exist. But it won't be early, I will wait for the last minute. Tom Hollister, CA

Ditto, Tom. I am hoping that they will be able to iron out the kinks during the off season and come back strong next year. I really do think there are some great features lurking under the bugs. I've looked at several other packages and ATX is the best value for the type of practice I have. I just hope they are able to survive. Gina

Ron: Well said. Rich

I think you could use some Xanax. This has become much too personal to you and your ranting and conjectures are becoming stale.

Don't you kinda think it'll be one of those deals where four attorneys make a million dollars, and each claimant gets 27 cents?

Thanks for all the input. I am somewhat relieved that this isnt only happening to me. I called the client and had them come in and we did it all over again as a new return. they were very gracious about it. i almost want to just quit now and call this year done. this has been the most stressfull year of all the 16 years iI have done taxes. thank God for this forum.

Great. She has credentials. So do we. Trust what you know. This should be straight forward. Sometimes the answer is obvious: Form 8594. Why ignore that and look for some "case." The question becomes: What is their motive to avoid Form 8594? Perhaps it is to the buyers advantage to classify the payments as "box 7"?

I received an email from ATX yesterday telling me that update 12.11 was now available but I'm not touching that one with a ten foot pole until I have no other choice. 12.10 is working marginally well for me right now and I see no reason to tempt fate.

Ron: Glad to hear that 12.11 is working in your enviornment. 8-9 users in a server-client system.... I think we all got the email, now, becasue many of us are afraid to switch... If you are getting work done in 12.9 or 12.10, why go to 12.11 when the other upgrades blew everything up? I have stayed at 12.10, becasue I am getting stuff DONE. And I do not want to interrupt that... Rich

12.10 is the last I will recommend. 12.11 has crippled production on our domain network. Standalone installations are different. 12.11 did not seem to damage my standalone installation at my private practice. WIN7 PRO 64 bit is the OS of choice for this program. At the firm, we see sustantial difference between 32 bit and 64 bit WIN7 PRO.

Yes!!

I've used the restore function when the program froze during printing. One tip, when the program freezes and you close it through he task manager, ATX will ask you if you want to save the return you're trying to close. DON'T SAVE IT! The only times I've had issues is when I've saved. Saving during a freeze up appears to corrupt the file.

Maine, you are speaking from conjecture again. If you are spinning theories, please label them as such. Not as facts.

Hey Ron, since you and I seem to be having similar experiences with ATX, how is 12.11 working for you? I've been chugging along with 12.10 for the last week.

It would further irritate me that we would line attorney's pockets, while we are the ones suffering. I am working twice as hard to get less accomplished. I had to file so many Corporate Extensions, that I do not see my way clear into late May. It should not be this way, when we are working so hard and the barriers are unacceptable.

I seem to attract women who want to share their personal lives with me and sometimes want a shoulder to cry on. My fiance says it is because I am a good listener...but I don't want to be a good listener...I usually just want them to go away because they make me uncomfortable.....but I listen and I smile and I offer my shoulder...because that's what tax preparers do.....right?

I have oft made the statement that I spend more of my time counseling than I do taxes and accounting combined. And most of the counseling has nothing to do with numbers. I laugh when my clients laugh, cry when they cry, hurt when they hurt and rejoice when they rejoice. I pray with them and I pray for them. Our clients trust us like they trust no one else. It makes sense they would confide in us. Listen at a party, folks will tell anybody that will listen about their latest medical crisis, but we are their only confidant when it comes to numbers. That is the deepest trust - and it leads to ALL other areas of their lives.

They have been working on this for two years. I was at the CCH Small Firms Conference last October and had a chance to test drive the new program and check out the changes. But they did pick a bad year to roll it out; but how is a company supposed to predict just how much of an asshat Congress is going to be in any given year? Now some of the issues are program based. But the time they would have been working on these issues, you had all of the form revamps that had to be done at the same time. My cite for this? The two software programs that revamped their platforms are really screwed this year. You think RedGear skimped on programmers, etc too? Get real.