I've had no success at anyone filling out organizers accurately. And, I insist upon seeing the original documents anyway. For Schedules C, E, business entities, I insist upon some type of Q&A via telephone or email or in my office or.... Many start with their QB file or P&L and BS, which is better than a hand-done organizer. Many followed me from Block and were used to some type of interview format. Others came from big NY CPA firms with unopened organizers or organizers filled out with huge errors (mortgage interest paid as interest received, no 1099R info as they paid tax on that already!, that kind of thing). And, I too have had the comment about if I have to fill that out, I'll just do my own tax return. Or my kid said if I fill it out for him, he'll do my return for free.
I don't send out general newsletters. I spend out information specific to a client(s). I want to do a bit more. I have an opt-in choice on my website for clients to receive newsletters, but no one has asked for newsletters. I have many clients that are very private and really don't want email or snail mail but will take my phone call if I think they need to know something.