Michaelmars, you really were going to give it your all so close to the deadline--fully staffed, ready to roll--but the stars were against you. Maybe it's time to rethink your dedication to your clients, who when you think about it aren't that deserving of your Herculean effort on their behalf. I believe I'm starting to feel like Catherine. While I bend over backwards to complete as many April 15 returns as I can, even for those who deposit their disorganized messes with us on April 10, I am starting to feel differently about Oct 17 stragglers. It's not like we didn't contact them multiple times to get their act together, or call them repeatedly when they only brought in half the needed info this week. I caught myself getting frantic about the penalties they'll face, until I realized that here I am caring more about their tax obligations than they do. Not good.
I worked all day today. Completed a $2k plus return, looked up basis for stocks purchased decades ago on another and checked everything so it's ready to go when those last two tax docs come in on Monday (maybe), and stopped caring about the others. One has a kid in college who will have his financial aid rescinded if parents don't file on Oct 17. Another already owes a zillion dollars and will get hit with a massive failure to file penalty (which the IRS calculates back to April 15 when the return isn't filed by the extension deadline). Even if she brings in the volumes of needed data at 8AM Monday it won't get finished. Too bad, it's not like we didn't try. The others I intend to bill for the work already done. I have 5-10 hours into some returns, and I don't intend to wait until they're finished, if ever, to get paid. Bills go out this week.
Next year, set a deadline of Oct 1 and don't promise anything to those who show up after that date. Don't schedule weekend hours to service clients who have been enjoying their weekends for six months and finally woke up.