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I'm probably a dinosaur, but up until this year I mailed out pre-tax stuff - engagement letter, privacy letter, organizer, etc. This year, I sent that stuff as an attachment for clients who have email. There are only a very few who don't. Big difference, and no paper cuts!

If any of you complete the process, would you share your experience? I want to go update my registration but I would like someone else to be the beta tester and let me know if it is going to be a frustration or if there are things that I can do ahead of time to make the process smoother. Thanks in advance. Tom Modesto, CA

My cell with AT&T in my name since the beginning won't work for the IRS: IRS says AT&T tells them it is NOT in my name; AT&T says it IS in my name. Until that is solved, I refuse to unfreeze my credit report, which is also a requirement to register. And, I have no Forms W-2 nor 1099-MISC in my social security number, also a requirement. (I am not an employee but do have 1099s in my EIN, not SSN, and one that should be in my SSN for farm rent, but he makes a different typo every year!) I will have to drive an hour to an IRS office with lots of ID to prove who I am. Maybe in January. Or, maybe never. This takes entirely too much time.

Actually, I had difficulty with most of the information they requested and wound up having to get the activation code mailed to me by snail mail. The first credit card I tried to use was in just my name, but in fairness had only been open since August. The one in my husband's name as primary, with me as a user worked fine. Then when I got to the cell phone, which is with Verizon, and has been in my name since 199?, that didn't work at all. Not sure what the problem was but I am patiently waiting for the code in the mail.

Just a side note on Edge ---- it does not always "load" all data. I had a site where numerous sections were blank or only partially shown using Edge and if using IE 11 or Chrome, the full site would "show" (all opened in different windows but at same time for my "test"). I am leary of Edge and even IE 11 at times, that is why unless specified (requested for instance from CCH for ATX), I now use Google Chrome for most reviewing online.

How to fix a bad paper cut........... ......................

I was told by e services help desk to use internet explorer or edge. Chrome maybe . Not Firefox nor safari.

This is great input. Thanks for sharing. Anyone else? From the look of it, I will be attempting this New Year's Day, which should be a light traffic day on the site and I have nothing to do but smell the Prime Rib roast in the oven and watch football. Tom Modesto, CA

Thank you, Evan, that information is very helpful and exactly what I needed to know!

I contacted the e-services # to assist in getting me through the registration process and found that once again IRS doesn't tell you the whole story upfront in encouraging you to register. Remember - I'm not a daily/weekly e-services user - so those of you who have already registered don't need to pay attention to this - (For once I must compliment IRS - I only had to wait 5 minutes) IRS requires use of Internet Explorer as opposed to Google Chrome or Mozilla Firefox When requiring a cell phone number to provide you the access information- IRS DOES NOT accept cell phones, even in your own name, that are PREPAID minutes - only cell phones paid to a telephone company like Sprint or Verizon or the variety of others. So be wary of these restrictions ahead of time for those of you who haven't attempted to take the plunge yet.

Tom, I tried logging on today and first of all it said my password was wrong, which it was not as I just reset it and know for a certainty it was right. So I had to reset my password again. The entire system is sooooooo slow in loading any page that I tried so much so to the point I gave up. I will be moving in a few weeks and was hoping to see how to update all my info before the move comes, but couldn't because of the slow nature. I think they are still working out kinks.

Thank you all for your response and input. There is a wealth of knowledge on this board, as we all know. I have never had to file a claim, but this is good to know.

Thank you, Lynn. I do have MS Edge that I could use without having to download another browser.

I looked over both sites that I listed above, and didn't see any reference to browser type. The IRS site above has a phone number listed that might answer that question....Hope it helps You..