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Remember when ATX was just a little company in Maine, with great communications? The good old days.

Windows 8 & 10 are safe. https://www.theverge.com/2019/5/14/18623565/microsoft-windows-xp-remote-desktop-services-worm-security-patches

If it's a EFC Reject 38 ATX is working on it according to their news feed.

Remember how much they were appreciated? So much that we funded a barbeque to send them and they sent a photo back of them enjoying it. The good old days, indeed!

Thanks Eric, you're the best!!

If you still have an XP machine or a 2003 Server, you'll need to manually download the update here for your version: http://www.catalog.update.microsoft.com/search.aspx?q=4500331 It will not show in automatic windows update.

Abby Normal posted a link to this article on the General Chat board https://www.accountingtoday.com/articles/a-massive-accounting-hack-kept-clients-offline-and-in-the-dark and I believe it mentions that ATX has arranged for its clients to have extra time to get 990s fled.

I just went to the post office with the extensions. .....in the rain.......boo

Not only with their customers but also internally ! Before I left ATX, I had the same sales rep for about 6 years. The last time I talked to him, I had a very frank discussion about the reasons I was leaving. He was pretty upfront about what was going on within the ATX organization and he was pretty frustrated about the unresponsiveness of upper management !

Imagine that - communication from Wolters Klower was a big issue for their customers during the outage.....

I just got a notice from a client who got a larger refund on her 1040 and the notice is saying because of a missed HSA deduction. Upon reviewing the 8889 it computed no additional deduction which is correct however an incorrect number on line 3, $8,900, double what it should be creates a balance on line 12 that should have moved to line 13 and then to 1040. The instructions clearly say a self only coverage over age 55 is $4,450 but $8,900 somehow comes over? I just got off the phone with ATX and they are not up yet so they cannot help. I am surprised the IRS computers allowed a number greater than her age allows to be used. If you get any calls about increased refunds and the person has an HSA, go right to that first.

Thank you, Eric, for everything!

I just tried customer service for ATX, still down! Maybe Monday!!