I just love it when the client hands me the papers 1 by 1, after they ask me if I have a letter opener. They don't even open the letter I send them with their organizer. Why do I waste my time, postage, paper and ink to help them? Just give me the papers and sit there and reads the newspaper with a cup of coffee. They provide their own newspaper. One client bring everything unopened, opens the envelopes doesn't look at the contents then hands me all the papers as a stack. That's a little better, but why can't they open their mail at their home?