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michaelmars

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Everything posted by michaelmars

  1. i try and print all 3 copies at one time and i only get the federal return for the filing copy. i have to go back and reprint the state and city returns. Has anyone else seen this and is there a fix? Also, i must have selected to have the client letters roll over with the returns but i don't want that. I can't find the option anywhere to turn it off, any idea's
  2. ooop i just caught that he didn't leave till 2008. sorry about that
  3. i'd just do what is most advantageous and take my chance. HOH gets her the eic of over $4000 [assuming the ages of the kids qualify]
  4. the problem with married filing separate is that in a case like this you don't kow if the spouse itemized or not amoung other things. if it were me I'd explainto client the issures and do hoh.
  5. i spend hours each year creating the engagement letter as a custom form. Wish i knew it was in the program somewhere. Does anyone know how i can move the form from 2006 organizer to the 2007 forms? i would love to have it as a master form so i don't have to add an organizer to every client.
  6. i did but i am sure in prior years there was a box to select. My memory just isn't what it used to me
  7. add a line as you would in an excell spread sheet or make the blank line bigger
  8. nys taxes coops at .0004% of value, program defaults to .0178% i can;t find where to change it in this years program
  9. Does anyone know where in the program to change the capital base tax rate to .0004 for co-ops?
  10. yes you can, at least here in NY, a corp dissolution is a state issue.
  11. a bit cash poor till april, we bought a practice last year [second in 2 years] and we are currently doing a build out, we took over another 4ooo sq feet on our floor. maybe one day we can buy cch
  12. if you think this treatment is bad you should see what i am getting on their high end side with prosystems fx; client letter written by people with limited english skills, bo client letter for state corporation efiling,[cust support says you can't efile NY, even though they did include the forms to authorize it], everytime you try to answer a question on a ny it-204 you get bounced out, ETC. and that program costs me $20,000.
  13. I'D GET INVOLved too, but what happens once we grow and then CCH wants to buy us out?
  14. if you charged it i would put a hold on it with your credit card for shipping a product that didn't work and not being able to reach anyone at the company to assisst you. its always better to have them chase you for money than for you to chase them for a refund.
  15. next time just have the taxes withheld from the 401k distribution.
  16. Some customers are calling the CS Dept and encountering busy signals or are hearing the message to call back later due to high volume. We are having phone issues that we are trying to resolve with the help of AT&T. We apologize for this problem; the only resolution we have is to keep trying to contact CS until you get thru. We are receiving incoming calls from the minute we open until we close. We are keeping the "Latest News" page up-to-date, to help reduce the issues that require a phone call
  17. they are start up cost which get amortized when the business begins. they will be deductible starting in 2008
  18. HI KEN,NICE TO SEE YOU AGAIN!
  19. THEY responded that they will make the correction next year. Figured they could make a simple text change before anyone sends the wrong info to their clients. At least the did respond quickly.
  20. I've been asking for years, now i just have to get them to get it right. [it has to be mailed with the ct-3]. I ordered the program last night, got the install code around 11 today and have just done my first [inactive] return. Its been an easy start up!
  21. when i hit reply it still seems to quote the previous message in my post, how can i just reply with out including the previous message?
  22. Anyone familiar with this and if i don't order can i upgrade later on? Customer service in Sales had no idea what i was talking about! Also, can i use a peer to peer network or do i need a separate server? -Thanks as always. If i can get my order inplace i'll be around here more often to answer tax questions as i did on the old board. -Michael
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