tinyfeet Posted March 25, 2014 Report Share Posted March 25, 2014 I'm new to this forum. Just wondering if everyone is happy with the 2013 ATX tax software. I had used ATX over 9 years, but when they had the issues in the 2012 tax year, I went with another vendor. I'm really on the fence, and would probably come back to ATX as long as the issues are fixed. I'm running a computer with Windows 8, if that has any bearing on answers given. Even though I'm a newby to this forum (never knew it even existed until ATX had their issues), I would sincerely appreciate any assistance/advise you would give me. Thanks, and have a great day. Quote Link to comment Share on other sites More sharing options...
Pacun Posted March 25, 2014 Report Share Posted March 25, 2014 I have predicted that people will come back in 2015 but I think they will come back in 2014. Yes, the product is excellent and you should come back at on April 16. Just call the help desk and ask for a free copy of the 2013 software and I think they will ship it to you. Then in November purchase the software. I have had no issues whatsover this year and the program is very robust from the shelf. 1 Quote Link to comment Share on other sites More sharing options...
mcb39 Posted March 25, 2014 Report Share Posted March 25, 2014 If you are using a stand alone computer, there are no or very few minor issues. The program has performed beautifully for me this year. I am really happy that I stayed. I cannot speak for those who are networked. Good Luck with whatever you decide to do and welcome to the board. Quote Link to comment Share on other sites More sharing options...
KEYWEST_RICKS Posted March 25, 2014 Report Share Posted March 25, 2014 i am on a stand alone also and am happy i stayed with it. i was on the fence last fall jeff Quote Link to comment Share on other sites More sharing options...
RitaB Posted March 25, 2014 Report Share Posted March 25, 2014 Windows 7, stand alone, sit alone, whatever it takes. I am very happy I renewed. They should have cut us a deal, but I'm still happy. (Except for very little rants here and there because they can't fit the "R" in "ROLLOVER" in that space that's plenty big.) Nothing stressful this year. Very happy. Quote Link to comment Share on other sites More sharing options...
Richcpaman Posted March 25, 2014 Report Share Posted March 25, 2014 I suffered thru 2012, and renewed for 2013. I have a network, two other computers attached, and I bought a new computer for myself. Win7 machine. Only have had 4 BSOD's. Computer restarts and away we go, no problem. Workstations appear to run slow. Lots of latency. Rich Quote Link to comment Share on other sites More sharing options...
michaelmars Posted March 25, 2014 Report Share Posted March 25, 2014 I switched too last year after almost 8 years with atx. I see a lot of issues still posted on the official board but much less than last year. I will probably keep proseries with my 60% for at least next year since the price differential isn't that great and then I will reevaluate. I am annoyed at corporate response to 2012 [or lack thereof] and not willing to go back yet. Proseries works flawlessly, no issues at all but doesn't have some of the forms that atx has and that I could use but the program works [except for mickey mouse looking letters] and much better diagnostics, perfect efiling, support answers in less than 5 minutes and their people KNOW taxes. Board moderators are still posting incorrect info on the other board which really makes be doubt the company, for example, last week they posted that the new FinCen will not be available since the irs doesn't allow it but in my office Lacerte has had it for a month and PS has a draft to go live in April. Seems like whenever a lack or glitch in atx is asked about it gets blamed on the irs. Same for efiling fiscal return which they said couldn't be done on the same day I filed on on ps. I like the input and graphics much better on atx and don't like the full ps price of $5200. If the company gets more responsive and customer support gets better only then would I return. Quote Link to comment Share on other sites More sharing options...
tinyfeet Posted March 25, 2014 Author Report Share Posted March 25, 2014 Wow, thanks so much for everyone's responses. I'm on a stand alone, all by myself, computer, so network issues wouldn't be an issue for me. I really liked ATX, just couldn't wait forever for a simple return to open, since I have a full-time job, and prepare taxes as a sideline. Again, thanks everyone! Quote Link to comment Share on other sites More sharing options...
RitaB Posted March 25, 2014 Report Share Posted March 25, 2014 I really liked ATX, just couldn't wait forever for a simple return to open, since I have a full-time job, and prepare taxes as a sideline. Ain't nobody got time for that. And, yes, welcome to the Board. Quote Link to comment Share on other sites More sharing options...
Gail in Virginia Posted March 25, 2014 Report Share Posted March 25, 2014 But I do miss the tremendous form selection on ATX. Course, I also miss the days they were located in Maine and answered the phone.... 1 Quote Link to comment Share on other sites More sharing options...
Crank Posted March 25, 2014 Report Share Posted March 25, 2014 I came back this year. Running fine on Windows 8.1, new machine I7-4820K 3.70GHz processor and 16GB RAM 1 Quote Link to comment Share on other sites More sharing options...
ADGFINANCIAL Posted March 25, 2014 Report Share Posted March 25, 2014 I switched to ProSeries and won't be back. I like the support and program. over ATX. I call them and someone actually answers the phone and know what they are talking about. The product works and I don't have to look for work arounds. The price is a little higher but worth it. Quote Link to comment Share on other sites More sharing options...
joanmcq Posted March 25, 2014 Report Share Posted March 25, 2014 The Fin-Cen can only be filed through their website. I don't know why ANYONE would prepare these non-tax forms for their clients. Too much exposure if anything is missed. I never did the FBARs either. I have a network for the first time ever running two Win7 machines and except for the occasional 'server error' message which I just click once and it's gone, don't have any issues. Quote Link to comment Share on other sites More sharing options...
michaelmars Posted March 25, 2014 Report Share Posted March 25, 2014 FROM LACERTE WEBSITE AND PROSERIES HAS ALMOST THE SAME INFO. ATX IS FEEDING EVERYONE A LINE THAT TAX SOFTWARE CAN'T PREPARE THIS FORM. Description Information on FinCEN Form 114 and Frequently Asked Questions. Detailed Information FinCEN Form 114- Report of Foreign Bank and Financial Accounts (FBAR) is used to report financial interest in or signature authority over foreign financial accounts and replaces Form TDF 90-22.1. The FinCEN Form 114 must be electronically filed and received on or before June 30th. FAQs- When will Form 114 be available in Lacerte? FinCEN Form 114 will be released as a draft version on an update posted on 3/12/2014. The form will not be available to file until April 2014. Will Lacerte support E-filing of FinCEN Form 114? Yes. The current plan is to support Form 114 electronically in all modules in the 2013 Lacerte tax program. How will it be e-filed, together with the main form or separately? Form 114 is a separate e-filing type from the federal return so it will be considered as a separate e-file. We will provide more information on how to e-file Form 114 later in the year. I need to e-file Form 114 before April 2014, how can I do this? You can manually create and e-file Form 114 on the FinCEN website. See BSA E-filing System and BSA Steps for more information. For additional information visit the FinCEN website. For further assistance when using the BSA E-filing website you can contact the BSA E-Filing Help Desk at 1-866-346-9478 begin_of_the_skype_highlighting 1-866-346-9478 FREE end_of_the_skype_highlighting. Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted March 25, 2014 Report Share Posted March 25, 2014 FROM LACERTE WEBSITE AND PROSERIES HAS ALMOST THE SAME INFO. ATX IS FEEDING EVERYONE A LINE THAT TAX SOFTWARE CAN'T PREPARE THIS FORM. Description Information on FinCEN Form 114 and Frequently Asked Questions. Detailed Information FinCEN Form 114- Report of Foreign Bank and Financial Accounts (FBAR) is used to report financial interest in or signature authority over foreign financial accounts and replaces Form TDF 90-22.1. The FinCEN Form 114 must be electronically filed and received on or before June 30th. FAQs- When will Form 114 be available in Lacerte? FinCEN Form 114 will be released as a draft version on an update posted on 3/12/2014. The form will not be available to file until April 2014.Will Lacerte support E-filing of FinCEN Form 114? Yes. The current plan is to support Form 114 electronically in all modules in the 2013 Lacerte tax program.How will it be e-filed, together with the main form or separately? Form 114 is a separate e-filing type from the federal return so it will be considered as a separate e-file. We will provide more information on how to e-file Form 114 later in the year.I need to e-file Form 114 before April 2014, how can I do this? You can manually create and e-file Form 114 on the FinCEN website. See BSA E-filing System and BSA Steps for more information. For additional information visit the FinCEN website. For further assistance when using the BSA E-filing website you can contact the BSA E-Filing Help Desk at 1-866-346-9478 begin_of_the_skype_highlighting 1-866-346-9478 FREE end_of_the_skype_highlighting. So Lacerte is transmitting the form to the FinCEN site for you. NOT to the IRS. Quote Link to comment Share on other sites More sharing options...
jklcpa Posted March 26, 2014 Report Share Posted March 26, 2014 I was scratching my head (was it yesterday? days are all running together) when someone here posted that ATX CCHSFS was blaming some glitch at the IRS when e-file rejects were being kicked out due to state EIN number missing from the W-2 entry. There was not one posting about this on the official Drake forum that has 10 times the registered users that this forum has. It's hard for me to believe this is an IRS problem and there was not one peep from anyone using Drake about a reject because of this. Anyway, it seems like most everyone is having a good season with the software this year. I just don't trust CCHSFS after last year's debacle. 1 Quote Link to comment Share on other sites More sharing options...
TaxmannEA Posted March 26, 2014 Report Share Posted March 26, 2014 I was scratching my head (was it yesterday? days are all running together) when someone here posted that ATX CCHSFS was blaming some glitch at the IRS when e-file rejects were being kicked out due to state EIN number missing from the W-2 entry. There was not one posting about this on the official Drake forum that has 10 times the registered users that this forum has. It's hard for me to believe this is an IRS problem and there was not one peep from anyone using Drake about a reject because of this. Anyway, it seems like most everyone is having a good season with the software this year. I just don't trust CCHSFS after last year's debacle. Peep! We've had several IRS rejects because of the missing EIN in the state information. We've been having to add this on the W-2 input to avoid the problem. The office here uses Drake. Quote Link to comment Share on other sites More sharing options...
jklcpa Posted March 26, 2014 Report Share Posted March 26, 2014 OK, I take that back then, but I still don't trust CCHSFS. Quote Link to comment Share on other sites More sharing options...
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