ILLMAS

Somebody coached her on what to tell you, only believe half of what she is telling.

Is it empty? I think in this year, you have to make the backup yourself, my is also empty, but every so often I backup my files to an external hard drive.

The default path is c:programdatacchsmallfirmserviceatx2012backup good luck

Can I ask you for a favor and be more specific in the process you mention, the folders etc... baby steps. Thanks Marco

As of 02/18/13 I have not been able to resolve the issue, also I have not called tech support because of the wait time, I did send them a fax a while ago and I haven't heard back from them. MAS

Since ATX2012 came out, I have not been able to sync the return manager on two computer, the second computer fails to show the clients I have rolled over or created, any way that is not my issue any longer, I have given up. From advice from others I decided to completely uninstall the program using third party applications like Revo Uninstaller Pro and Ccleaner to remove all traces of ATX2012, including registries. hidden files etc.... I made a backup of my files on a USB drive, uninstalled ATX, restarted computer, installed ATX after downloading it from ATX website, restarted computer, installed updated 12.7, restarted computer, opened ATX and WALA all my clients reappeared, no need to restore the backup or import clients. Not being a happy camper, did the same thing after downloading Revo Uninstaller and shazam everything appears. So be aware, you can't get rid of ATX2012 that easily.

Try closing the program, shut down computer, restart and check to see if it works. I won't advice uninstalling/reinstalling ATX, I have done this over 5 times and my information still appears, even after I used a third party application that removes all the traces of the program. I made a complete backup, but didn't need it since all my information reappeared and I couldn't believe it.

Next question probably he is getting paid with a W2 or 1099?

Here is a good example of what is considered a tax home: http://www.irs.gov/taxtopics/tc511.html just wondering if his temp job was related to his sch c business, to produce income?

Hello Rita, it sounds like it was a complete reinstallation, input the code and you should be back and running, it might require for you to update the all the forms.

Mine automatically installed this afternoon.

Ok, I will ask if it was a Pell Grant, which will be repaid back afterward, in case it was then it's not a problem, just to report box 2. Also, for example if the student recieved a scholarship, I would need to reduce it from Box 1 or 2 or I can report the scholarship as income on the parents tax return and fully report Box 1 or 2?

I am looking at 2012 Quickfinder under education tax credits and I am seeing that total qualfied education expenses (box 1 or box 2) has to be reduced by box 5. So I have this situation, TP dependent recieved a 1098-T with $5000 on box 2, and $9000 on Box 5, so if I reduce from box 5, I come up with a negative $4000 which doesn't make sense, but I am assuming they don't qualify for the credit? I would appreciated if someone can shine so light on this. Thanks MAS

What is the cost for Proseries (equivalent to ATX Max package) this year? Back in 2005 or 2006 the cost was about $3000-$3500 plus the cost of additional states. Also, don't know if this is true but my associate says the HR Block sells their tax software for tax preparer, I check their website but I only software for personal use, any know if this true? MAS

I know our state of IL, was considering making Service be taxable and I think it will happen too

Next time try this: So your friend already recieved their refund you say? Well bring me a copy of their tax return and bank statement to proof they already recieved it, this usually quites them up. It has worked for me.

Direct them to the IRS where is my refund website, and keep on working

A lady walks into an optometrist office and tells them, "I want to return these eyeglasses I bought for my husband", the optometrist asks why? Lady responds, "he still can't see things my way".

http://www.irs.gov/taxtopics/tc205.html

I would say to apply for an ITIN and file MFJ, if the spouse is petitioning for her for immigration purpose it is a NO NO to do anything that is not MFJ, if she lived in another country besides Mexico and Canada then MFS and using a special code instead of SSN. MAS

How can I completely remove ATX2012 from a WIN7 machine? I created a temporary client, removed ATX via uninstall program, rebooted and reinstalled ATX and the darn client appears, this is telling me it wasn't completely removed. Second try, I deleted ATX2012 folder (shift-del), uninstalled it, rebooted, reinstalled and the client reappears. Any suggestions? Thanks MAS

IRS has approved form 4562 as of Feb. 10, 2013 however ATX shows it's still not available for efiling, can someone confirm this is a problem with ATX or your is okay? Thanks MAS

Speaking of things that bothers us, when a client calls, voicemail pickups and they are waiting for you to answer the call, or say are you there, please pick up the phone !@#$& Voicemail is not like the old answering machines!!!

Do you usually remove forms not in use for the current year? I have a client that had the energy credit for 2011, in 2012 it's giving me a error that the form is not available for e-file, they took the max credit and would make a difference in 2012, I should have no problem deleting the form?

NOOOOOOO!!!!!!!!!!!!!!!!!!!!!! Just don't go postal on them, I bet many people would join.