ILLMAS

Thanks Ray, I am afraid calling tech support because of the wait time.

I am trying to figure out if things are different for 2012. If you create or rollover a client a one computer, make changes and save it and close the client, then you go to another computer. Should that client appear on all the computers or only the computer where you opened it first? Don't know if this is how 2012 works, but it prior years every computer had the same return manager. At first I wasn't having any issues with ATX, boy I'm getting frustrated

I hope you have unlimited calling and patiences

Sorry you are correct, I did not read your question properly, but I would say yes if she/he was defending her property.

see point #2 http://www.dailyfinance.com/2010/03/09/10-expenses-you-may-think-you-can-deduct-on-your-taxes-but-you/

Have you considered having two split systems? I have one XP computer that has ATX 2005 to 2008, my second computer has 2009 to 2012. If I need take a look at an old file, I just turn on the computer and turn it off when done, saves resources on the newer computer. Same goes for my quick books program.

Does anyone know where is the return manager database folder located? I need to make sure the permission are set correctly, for some reason the 10 clients I have rolled over don't appear on the new PC, I can see all clients under roll over.

I will send a PM with my email, maybe you can email me the link.

Thanks, I get an error to the link, it seems I have to be signed in in order to work?

Okay, I haven't been successful in setting another computer via netsetup, I cannot get the database (or whatever it's called for 2012) to appear. The path is correct, if I turn off the main computer and try to access ATX2012 it tells me it cannot find the path etc.... So this tell me it's connect. I have tried uninstalling/reinstlling but it remains the same. Today I am going to try using another computer, this computer is almost brand new, I will not be installing prior years on, just want to test 2012. Now can someone post the procedure they followed to setup another computer, I see under the folder CCH small... ATX2012 and I see this two folders Netsetup and Workstation, also if I open the ATX2012 I see the same folders, which is the correct one? Any help will be greatly appreciate, FYI the main computer works just fine. Thanks MAS

Now try connecting another computer via net setup, let me know if you are successful. My stand alone pc ATX 2012 works great in WIN7 since day one.

When you say crash, did you lose everything you entered when you reopen the return?

Yuuup!! Like the guy from storage wars says. http://youtu.be/69SaPppa9jI

Yesterday I installed ATX 2008 to 2011 on a brand new Dell i5 with 8gb of ram, it probably took a few seconds to install those years and opening them. I had hard time installing ATX2012 (net setup), but I was able to install it, then the PC started making a noise like if it was trying to process something, I uninstalled it and the processing noise when away, reinstalled it and it came back no matter if ATX was closed. The program opens but it does take time to load.

About how old is your computer?

Ok that kind of worked, but now I cannot see the returns I have already prepared, it seem it was a clean install on the second PC. I see it was installed as a workstation when I ran netsetup, just wondering if I need to change a path to link the database or whatever they call it for 2012.

Has anyone had any luck setting up another pc via netsetup? I am able to run through the process however the ATX2012 icon is not linked to path of the main pc. I am following the same procedures like in prior years, any help would be appreciated. Thanks

In the news today. http://chicago.cbslocal.com/2013/02/04/2-investigators-tax-preparers-violating-city-consumer-laws/

I am in IL and it's available. Try this, close out ATX2012, shut down your PC, restart it, open ATX2012, let it update automatically, then go again to preference and see if IL is check off. I did this last week and there were about 70 forms available for IL.

Advice - Don't pay for clients that don't come back, some of them don't like change, some feel offended or betrayed that some unknown person is doing their taxes or handling their records and tend to go somewhere else. Those are the clients you don't want to pay for.

See this link for instructions:

Did you get a chance to see the PM I sent you?

Who remembers this court case? Taxpayer did not have substantial information at the time of filing, I wonder if subtantial information means having a SSN, authorized to work etc... during the tax year.

You are probably still working on an XP machine, once you upgrade to WIN7 you will have a lot of problems with older printers. You can't go wrong getting another HP laser jet printer, any pro series model is good, you can get 35 ppm printer for under $400-$500.

Perfect you said the magic word "attach it", but it's weird you don't need to click attach to the federal and state letter, it does it automatically.